ITF Tech Case Study
Success Stories: ITF Tech
ITF Tech provides IT support to local SMEs. Their core product is a managed IT service, where the customer pays a fixed amount each month for pro-active monitoring and unlimited computer support and advice. Other services include cloud based Office 365 email, cloud based backup and disaster recovery, software licensing, server installation, network cabling and hardware and software sales.
Paul Willis and Terry O’Donnell had known each other for almost thirty years before they decided to start a business together in 2014. Up until the end of 2016, ITFtech were based at a client’s premises, but when that contract came to an end, the business partners began looking for a new office.
After Paul and Terry had viewed a line-up of serviced offices they toured The Launchpad Centre at CEME and it didn’t take them very long to decide which to choose to grow their business from. Paul said: “The other serviced offices that we viewed felt like a prisons, once the office door was closed you would not see anyone. Here at the Launchpad Centre there’s a community feel. It’s bright and airy and the CEME campus facilities are second to none.”
Terry said: “When we were shown around the Launchpad building, we knew it was right for us. We chose an office adjacent to the co-working space, as we wanted to be close to the buzz and vibe, and to be part of what was going on.
The technology aspect of the targeted tenants appealed along with the business support services offered and the potential opportunity to collaborate with any of the start-up companies in terms of their IT needs was a bonus.”